Welcome to Nuvion Trader. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.
1. Introduction
Nuvion Trader is engaged in the sourcing, distribution, and supply of premium agricultural products, including pulses, grains, spices, dry fruits & nuts, oil seeds, animal feed, makhana, corn products, mushrooms, and ready-to-eat foods. These Terms & Conditions apply to all visitors, customers, suppliers, distributors, and business partners using our website.
2. Use of the Website
You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
- Use the website for any illegal or fraudulent activity.
- Attempt to gain unauthorized access to our systems.
- Upload viruses or malicious software.
- Copy, reproduce, or distribute website content without written permission.
- Misuse contact forms or submit false information.
3. Product Information
We strive to ensure that all product descriptions, images, and specifications displayed on our website are accurate and up to date.
However:
- Product availability may vary.
- Packaging and product appearance may differ slightly.
- Specifications may change without prior notice.
- Images are for illustrative purposes only.
4. Orders & Quotations
All inquiries submitted through our website are considered requests for quotations and do not constitute a confirmed order.
Orders become valid only after:
- Price confirmation
- Product availability confirmation
- Agreement on payment terms
- Written acceptance by Nuvion Trader
We reserve the right to decline or cancel any order at our discretion.
5. Pricing
Prices provided in quotations are subject to:
- Product availability
- Market fluctuations
- Transportation costs
- Government taxes and duties
- Export regulations
Final pricing will be confirmed before order acceptance.
6. Payment Terms
Payment terms will be agreed upon between Nuvion Trader and the customer before order confirmation.
Accepted payment methods may include:
- Bank Transfer
- Wire Transfer
- Other mutually agreed payment methods
Orders may be processed only after payment conditions have been fulfilled.
7. Shipping & Delivery
Delivery schedules depend on:
- Product availability
- Order quantity
- Destination
- Shipping carrier
- Customs clearance (for international shipments)
While we strive to meet estimated delivery timelines, delays caused by logistics providers, customs authorities, or unforeseen events are beyond our control.
8. Quality Assurance
We are committed to delivering products that meet high standards of quality, hygiene, and freshness.
Products undergo quality inspections before dispatch.
Customers should inspect shipments upon delivery and notify us promptly if any issues are identified.
9. Returns & Claims
Due to the nature of agricultural and food products, returns are generally not accepted unless:
- Incorrect products were supplied.
- Products arrived damaged due to our error.
- Quality issues are verified.
Claims should be submitted within 7 days of receiving the shipment, along with relevant photographs and supporting documentation.
10. Intellectual Property
All content on this website, including:
- Logo
- Text
- Graphics
- Product descriptions
- Images
- Website design
is the property of Nuvion Trader and may not be copied, reproduced, or used without prior written consent.
11. Limitation of Liability
Nuvion Trader shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use of this website
- Delayed shipments
- Product availability
- Third-party logistics
- Technical interruptions
Our maximum liability shall be limited to the value of the affected order, where applicable.
12. Third-Party Links
Our website may contain links to third-party websites for informational purposes.
We are not responsible for the content, privacy practices, or services provided by those websites.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Changes to These Terms
Nuvion Trader reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Updated versions will be published on this page with the revised effective date.
15. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.